The client envisioned a comprehensive truck repair management software solution to modernize and scale their repair operations. Built for both independent and multi-location shops, the platform centralizes key workflows, provides real-time operational visibility, and supports technician training. Designed as a flexible auto shop automation platform, it combines job scheduling, digital inspections, customer retention tools, and built-in web CMS into one unified system. With powerful dashboards, skill-building modules, and branch-wise control, the solution equips shop owners with everything needed to streamline performance, engage customers, and standardize service delivery in today’s competitive auto repair landscape.
Invoicing, job tracking, and technician scheduling were done manually, causing workflow disruptions, admin overload, and delays that hindered overall shop efficiency.
Shop owners couldn’t track technician productivity or job profitability in real time, resulting in delayed decisions, missed performance insights, and slowed business growth.
Onboarding new technicians lacked consistency, making it difficult to maintain service quality and causing extended ramp-up periods for new hires.
Without automated reminders or engagement tools, shops struggled to keep customers returning, leading to lost revenue and weak brand loyalty.
Multi-branch shops lacked centralized reporting, making it hard to enforce SOPs, assess branch performance, or scale operations efficiently.
Business websites were outdated and hard to update, leading to poor online visibility, low lead conversions, and inconsistent brand messaging.
We developed a web-based solution that digitized every major workflow—from job management to technician training—creating an integrated ecosystem for performance, scalability, and customer engagement.
Replaced manual tasks with a digital-first auto shop automation platform that manages scheduling, job cards, invoicing, and parts tracking—streamlining every aspect of the repair workflow.
Designed a dedicated technician onboarding and certification module with videos, assessments, and progress tracking to support uniform service quality.
Developed a central control panel for overseeing multi-branch operations, customizing access levels, and standardizing SOPs across locations.
Created a digital vehicle inspections application allowing technicians to capture and share images, videos, and notes—enhancing transparency and improving upsell rates.
Introduced 300+ real-time dashboards that deliver live insights into shop metrics, technician output, and financial performance, empowering faster, smarter decisions.
Added automated service reminders, review prompts, and loyalty workflows to increase repeat visits and long-term engagement.
Integrated a no-code CMS that empowers shop owners to update content, promotions, and blogs instantly—boosting SEO and brand control.
A centralized dashboard for managing day-to-day operations—job assignments, inventory, invoicing, and technician availability—within a single, efficient interface.
The digital vehicle inspections application improves trust by allowing technicians to document repair needs with visual evidence, directly shared with customers for faster job approvals.
Over 300 customizable reports and dashboards offer shop managers a 360° view of performance, trends, and cost control across branches.
Onboarding and ongoing training tools help standardize skills, reduce ramp-up time, and maintain consistent service quality.
Tools like automated follow-ups, personalized promotions, and service reminders drive stronger customer loyalty and repeat business.
Enables real-time updates to website content, blogs, and banners—empowering shops to manage digital branding without external support.
The multi-tenant framework supports role-based access and branch-level configuration, ideal for scaling truck repair management software development efforts across geographies.
.NET Core
Angular
Microsoft SQL Server
JWT Auth
GitHub Actions
Docker
Azure App Services
Postman
OAuth 2.0
Swagger
JIRA
CloudFormation
Firebase Crashlytics
HighCharts
Notifee
Chart.js
custom widget-based dashboard components
Automated job cards and digital invoicing helped streamline technician coordination and front-desk operations, accelerating turnaround times across the floor.
Decision-makers gained 24/7 access to business performance through dynamic dashboards, allowing proactive management and faster issue resolution.
Structured onboarding reduced training time, helping new technicians become productive quickly while maintaining consistent quality.
Loyalty workflows and reminder systems helped keep customers engaged post-service, significantly improving retention metrics.
Photo and video-based inspections enhanced customer trust, leading to faster approvals and more informed decisions.
Chain operators can now manage branding, SOPs, and reporting centrally—simplifying regional growth using a modern heavy duty truck repair software solution.
With the ability to update content in real time, shops reported better SEO rankings, improved trust, and increased lead inquiries.
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Discover how our powerful platform can help you automate, grow, and scale your shop operations with precision and speed.
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