SaaS RPM & IoT Platform for Public-Health Programs

End-to-end SaaS healthcare platform that unifies IoT in healthcare vitals, role-based care workflows, and program-specific reporting for state and federal agencies.

Healthcare
IoT
Node.js
SaaS
Mobile Application
Web Application
React.js
React Native
AWS
project information

Project Introduction

It is a cloud-hosted SaaS healthcare platform created for government public-health contracts and chronic disease management software initiatives. Streaming real-time vitals from FDA-approved Bluetooth and cellular devices, the system lets doctors, medical assistants, program managers, and epidemiologists collaborate in one workspace while patients pair blood-pressure cuffs, glucometers, oximeters, scales, and thermometers from home. Early roll-outs include Louisiana’s WiseWoman program, West Virginia’s family-planning services, and an IoT in healthcare Self-Measured Blood Pressure (SMBP) scheme that places devices in churches, salons, and other community sites.

Key Challenges in Healthcare Workflow Automation

Key Challenges in Healthcare Workflow Automation
Fragmented Data Silos

Fragmented Data Silos

Disparate OEM portals created isolated data environments, making it difficult to access complete patient information quickly. This fragmentation hindered timely interventions, complicated state-wide health reporting, and delayed data aggregation across providers and care settings.

Manual Claims & Reports

Manual Claims & Reports

Critical processes like claims submissions, CPT code entry, and CMS reporting were done manually. This not only consumed valuable staff time but also introduced errors, delayed reimbursements, and increased the risk of non-compliance with payer requirements.

Strict Compliance Demands

Strict Compliance Demands

Developing software that adhered to HIPAA and other healthcare regulations was non-negotiable. The challenge was balancing security and compliance with usability, ensuring development speed and user productivity were not compromised during implementation.

Diverse Stakeholders

Diverse Stakeholders

The platform needed to serve multiple healthcare entities—from rural clinics to FQHCs and large hospital systems. Each required custom dashboards, unique alerts, and tailored workflows to meet their operational and regulatory needs effectively.

Our Scalable Approach to Healthcare IoT Integration

Our Scalable Approach to Healthcare IoT Integration

From unified telemetry to modular workflows and low-friction onboarding, our solution accelerates RPM adoption, automates billing, and delivers secure, role-based healthcare platform development at scale.

Unified Telemetry Pipeline

Unified Telemetry Pipeline

We centralized all incoming telemetry from diverse medical and IoT devices into a unified, time-stamped data store. This system powers both web and mobile dashboards, enabling real-time monitoring and analytics essential to scalable healthcare IoT solutions.

Programme Builder & Automated Claims

Programme Builder & Automated Claims

Administrators can configure clinical programs, assign CPT codes, and establish reimbursement logic. This automation generates CMS-compliant claims and reports, significantly reducing manual effort and ensuring accurate, timely submissions aligned with healthcare billing standards.

Modular Expansion Architecture

Modular Expansion Architecture

We developed a permission-based modular architecture allowing clients to activate only the services they need. This approach ensures tailored deployment, cost-efficiency, and seamless scalability for diverse healthcare organizations and SaaS-based solution environments.

Role-Based Workflow Engine

Role-Based Workflow Engine

A flexible permissions system was built to align with the “Client → Partner → Location → Patient” structure. Role-specific workflows and alerts ensure accountability, clinical data integrity, and compliance across varied user types and care settings.

Low-Friction Onboarding

Low-Friction Onboarding

To support widespread adoption, we implemented QR-code-based onboarding and two-tap device pairing. This intuitive setup process is ideal for remote patient monitoring (RPM) initiatives, especially in underserved or community-based healthcare environments.

Powerful Features for Connected Care

Powerful Features for Connected Care
Live Vitals Dashboard

Live Vitals Dashboard

A real-time dashboard displays color-coded vitals such as blood pressure, glucose, SpO2, weight, temperature, and pulse. Users can drill down into historical data for trend analysis and patient-specific monitoring, aiding faster clinical assessments.

Configurable Alerts & Escalations

Configurable Alerts & Escalations

Custom rules trigger SMS, email, and in-app alerts to the right care team members. Critical thresholds automatically escalate to on-call staff, ensuring timely response and adherence to patient care protocols.

Questionnaire & Screening Engine

Questionnaire & Screening Engine

Supports standard and custom screening tools including PHQ-9, GAD-7, WiseWoman, SMBP, and family planning. Enables automated patient assessments and structured data collection for clinical evaluation and population health insights.

Two-Way Messaging & Group Chat

Two-Way Messaging & Group Chat

HIPAA-compliant communication channels allow secure one-on-one messaging between patients and providers, as well as care-team group chats. Promotes coordinated care and real-time intervention without relying on fragmented communication tools.

Task Management

Task Management

Healthcare teams can assign, track, and audit patient-related tasks. Real-time status updates and completion logs improve accountability, streamline workflows, and support regulatory reporting needs in complex care settings.

Programme & Enrolment Tracker

Programme & Enrolment Tracker

Track enrollments, re-enrollments, and program outcomes across populations. Monitor engagement trends and health improvement metrics to assess effectiveness and guide future community health strategies or funding decisions.

Claims & Billing Reports

Claims & Billing Reports

Generate accurate, CMS-compliant invoices and reimbursement tracking reports. Automates billing workflows and ensures timely, transparent financial operations across health programs and remote care delivery systems.

Role-Specific Dashboards

Dashboards are tailored for Admins, Program Managers, Epidemiologists, and Providers. Each view highlights KPIs, caseloads, trends, and alerts relevant to their role, helping users focus on priorities and performance.

Tech Used

Tech Used
React

React

Redux-Saga

Redux-Saga

React Native

React Native

Node.js

Node.js

WebSockets

WebSockets

SendGrid

SendGrid

Twilio

Twilio

Microsoft Azure

Microsoft Azure

CD Pipelines

CD Pipelines

OAuth 2.0

OAuth 2.0

PostgreSQL

PostgreSQL

Transformative Outcomes That Matter

Transformative Outcomes That Matter

Unified Platform Deployment

Replaced fragmented OEM portals with a single, audit-ready SaaS healthcare platform that ensures data consistency, streamlined workflows, and simplified state and federal reporting requirements across organizations.

Faster Clinical Response

Bridged the gap between abnormal patient readings and clinical interventions using real-time alerts and dashboards, enabling healthcare teams to act swiftly and reduce avoidable health escalations.

Claims Automation Engine

Enabled auto-generation of claims for CMS and state-funded programs by integrating reimbursement logic directly into workflows—minimizing manual entry and ensuring timely submissions with regulatory compliance.

Custom Dashboards & Reports

Delivered role-based dashboards and on-demand custom reports with export capabilities, providing clinical and admin teams full visibility into performance metrics, compliance readiness, and patient trends.

Frictionless SMBP Onboarding

Deployed QR-code based enrollment and two-tap device pairing to simplify remote patient onboarding for SMBP programs, accelerating adoption in rural or resource-constrained clinical environments.

Secure Role-Based Communication

Expanded secure two-way chat and group messaging with role-based permissions, allowing diverse care teams to collaborate effectively while maintaining HIPAA-compliant data boundaries.

Scalable & Compliant Architecture

Implemented program-module mapping and automated billing reports, showcasing the platform’s ability to scale with new health regulations while aligning with HIPAA-compliant software development practices.

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