Cloud-Based Telehealth App & Remote Patient Monitoring

A cloud-powered platform delivering virtual consultations, scheduling, billing, and compliance—engineered for security, scalability, and seamless care experiences across web and mobile solutions.

Healthcare
.Net
Angular
Web Application
React Native
AWS
project information

Project Overview

As a trusted telehealth app development company, we engineered a future-ready platform tailored for Australian healthcare providers, enabling secure virtual consultations, appointment scheduling, billing, and compliance. Designed with a modular architecture, it serves patients, dependents, clinicians, and administrators through intuitive web and mobile applications. By integrating registry validations, queue management, and payment automation, the solution addresses complex healthcare workflows while ensuring interoperability, data security, and seamless patient engagement. Our expertise in telehealth app development services empowered us to deliver a highly scalable, regulation-ready system that enhances operational efficiency and improves healthcare delivery.

Overcoming Barriers to Seamless Virtual Care

Overcoming Barriers to Seamless Virtual Care
Disjointed Scheduling & Queuing

Disjointed Scheduling & Queuing

Manual scheduling and on-site queuing created inefficiencies, increasing patient wait times, administrative burdens, and disrupting seamless access to timely virtual care delivery.

Multi-Party Care Management Limitations

Multi-Party Care Management Limitations

The absence of dependent management under one account hindered families from booking, tracking, and coordinating care—leading to inefficiencies and confusion in multi-patient engagements.

Payment & Compliance Complexity

Payment & Compliance Complexity

Complex integration of pre-authorization, post-call billing, and regulatory invoicing created compliance risks, requiring advanced payment workflows aligned with strict healthcare regulations.

Third-Party API Integration Barriers

Third-Party API Integration Barriers

Connecting with national health registries posed technical challenges, demanding secure certificate handling and validation processes for identity verification and prescription governance.

Fragmented Notifications & Communication

Fragmented Notifications & Communication

Disjointed systems for SMS, email, and video notifications resulted in inconsistent communication, impacting patient engagement and overall user satisfaction.

Modular, Secure, and Scalable Telehealth Transformation

Modular, Secure, and Scalable Telehealth Transformation

We developed a compliance-first, cloud-enabled platform with user-focused features, seamless integrations, and automated workflows, ensuring scalability, security, and interoperability for modern healthcare delivery.

Unified Telehealth Workflow

Unified Telehealth Workflow

Developed responsive Angular and React Native apps with live queue management, medical history access, and real-time provider dashboards for streamlined care journeys.

Payment Processing

Payment Processing

Seamlessly connected eWay Pay for card pre-authorization and QuickBooks for invoicing, eliminating manual reconciliation and simplifying billing.

Secure, Scalable Infrastructure

Secure, Scalable Infrastructure

Deployed the platform on AWS with EC2, RDS, and S3 for reliability, scalability, and high availability—ensuring uninterrupted and secure telehealth operations.

Modular Feature Implementation

Modular Feature Implementation

Integrated dependent management, automated queue logic, and fall-over provider handling—ensuring families could easily manage multiple care needs while reducing scheduling inefficiencies.

Robust API & Compliance Integration

Robust API & Compliance Integration

Built a .NET microservice for registry validation, integrated a national drug database, and ensured compliance with prescribing regulations through automated checks.

Building a Comprehensive Virtual Care Ecosystem

Building a Comprehensive Virtual Care Ecosystem
Video Consultations

Video Consultations

Real-time, encrypted video sessions with live queue management for secure, uninterrupted patient-provider interactions.

Dependent Booking

Dependent Booking

Enabled families to manage multiple care needs under one account with simplified dependent scheduling and record access.

Appointment & Calendar Sync

Appointment & Calendar Sync

One-click booking with automated reminders and calendar synchronization to improve attendance and reduce no-shows.

Consult History & Invoicing

Consult History & Invoicing

Provided accessible consultation records with automatically generated invoices for financial transparency.

Compliance Logging

Compliance Logging

Maintained regulator-ready digital audit trails for reporting, compliance checks, and security assurance.

Tech Implementation

Tech Implementation
Angular

Angular

.Net

.Net

microservices

microservices

React Native

React Native

Delivering Scalable Healthcare with Measurable Outcomes

Delivering Scalable Healthcare with Measurable Outcomes
50% Reduction in Admin Touchpoints

50% Reduction in Admin Touchpoints

Automated scheduling, reminders, and queue management reduced manual processes—freeing up administrative time for higher-value tasks.

30% Faster Onboarding

30% Faster Onboarding

Automated registry validation shortened onboarding times for both providers and patients, accelerating access to virtual care.

Seamless Billing Workflows

Seamless Billing Workflows

Automated billing and invoicing minimized reconciliation errors and improved financial efficiency.

Unified Care Experience

Unified Care Experience

Consolidated booking, consultations, and communication into a single platform—enhancing satisfaction and minimizing patient confusion.

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