This SaaS-based auto claims management software platform streamlines insurance-driven vehicle repairs by connecting insurers, panel beaters, and suppliers on a unified digital ecosystem. Automating the entire claim lifecycle—from submission and validation to part procurement and settlement—it reduces delays, manual processes, and credit bottlenecks. Built by a seasoned automotive software development company, the platform features advanced supplier matching, document validation, and role-based workflows for conditional approvals. The result is a transparent, scalable, and efficient insurance workflow automation software solution tailored for large-scale automotive repair networks looking to digitize and optimize their operations.
Outdated manual systems created bottlenecks across claims lifecycle stages—causing approval delays, communication lags, and high error rates in repair networks.
Repairers faced operational hurdles due to restrictive credit approvals, which relied heavily on historical trade data rather than real-time decision-making.
Managing exceptions, duplicates, and approval chains manually created inefficiencies and compliance risks within the parts procurement and documentation process.
The absence of intelligent workflows meant slow supplier nominations and error-prone validation of part summaries—hindering timely repairs.
Stakeholders struggled with performance tracking and decision-making due to minimal access to real-time claims and supplier analytics.
The existing tech infrastructure couldn’t scale efficiently, impacting the ability to generate reports or add modern functionalities rapidly.
Purpose-built claims management software development that automates, validates, and streamlines multi-party interactions across the insurance repair lifecycle.
The platform's 3-tier backend separates APIs, business logic, and data repositories—delivering speed, modularity, and easier updates for future features and scaling.
Claims are routed conditionally: those under 90% are handled by administrators, while complex ones go to executives—ensuring accuracy and regulatory compliance.
Repair shops use a modern, intuitive dashboard to create claims, nominate suppliers, validate part summaries, and track statuses in real time.
From supplier matching to real-time document validation, the integrated parts procurement software automates procurement workflows for seamless claims-to-parts alignment.
Azure Blob Storage ensures secure, scalable document handling, while Power BI integration provides embedded, drill-down analytics on claims performance.
Auto-generated IDs, conditional approvals, cancellation workflows, edit functions, and audit trails allow full control and traceability over each submitted claim.
Suppliers can be added or archived, while document exceptions and duplicates are managed through validation, editing, and revalidation mechanisms.
Panel beaters can manually upload or capture documents, validate them for exceptions, and track the full revision history for compliance assurance.
Summaries are posted for review, with the ability to approve, decline, or raise discrepancies—each linked to specific supplier transactions.
Granular roles allow claim handlers to process workflows based on value thresholds, ensuring security, compliance, and operational separation.
Embedded motor insurance claims software analytics offer performance overviews, supplier trends, and claim breakdowns through interactive dashboards and logs.
Ant Design
Redux Toolkit
React 18
ESLint
.png "Husky (for code quality and consistency)")
Husky (for code quality and consistency)
Entity Framework Core
.Net
Microsoft SQL Server
Power BI
AutoMapper
Azure
Credit validation and approval workflows are now automated, drastically reducing the time required to approve and process repair claims.
Integrating suppliers directly into the claims platform improved transparency, procurement speed, and part availability, eliminating repetitive back-and-forth.
All stakeholders now manage and monitor workflows from a single interface, reducing email trails and improving response times.
With fewer manual interventions, suppliers experience smoother settlements and reduced overhead from invoice disputes and document revalidation.
Repairers benefit from access to a nationwide supplier network, competitive rebates, and reduced dependency on credit constraints.
The platform’s architecture ensures adaptability for evolving needs—providing a solid foundation for long-term growth in claims management software development.
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Transform insurance-driven repair operations with scalable workflows, automated parts procurement, and real-time analytics—all in one powerful platform.
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