SaaS-Based IoT Asset Tracking Software for Security Operations

Enterprise SaaS IoT asset tracking software for security operations with real-time monitoring, incident reporting, and mobile-ready dashboards.

IoT
Node.js
Mobile Application
PHP
SaaS
Web Application
React.js
React Native
AWS
project information

Project Overview

We built a powerful enterprise-grade IoT asset tracking platform for a leading U.S. security company overseeing 150+ personnel across multiple locations. Designed to streamline patrol monitoring, incident reporting, guard scheduling, HR, and fleet management, this modular SaaS solution provides real-time visibility and control across every layer of security operations. With flexible configuration and role-based access for Admin, Dispatch, Patrol, Field, and Clients, the platform is future-ready to scale across the security services industry.

Problem Statement

Problem Statement
Frequent performance bottlenecks due to outdated architecture

Frequent performance bottlenecks due to outdated architecture

The system’s legacy architecture couldn’t support modern workloads, leading to slow load times, frequent timeouts, and resource constraints during peak usage.

Scattered Databases and File Systems

Scattered Databases and File Systems

Data was fragmented across multiple uncoordinated sources, making information retrieval slow, unreliable, and error-prone, especially when real-time access was needed.

UX Inefficiencies From Screen Clutter and Legacy Layouts

UX Inefficiencies From Screen Clutter and Legacy Layouts

The user interface suffered from excessive visual noise and outdated layouts, making navigation difficult and slowing down daily tasks for end users.

Manual Handling of Shift Schedules, Payroll, Vehicle Logs, and Incident Reports

Manual Handling of Shift Schedules, Payroll, Vehicle Logs, and Incident Reports

Critical operations like scheduling and payroll were performed manually, increasing human error, reducing transparency, and consuming valuable administrative time.

Lack of Mobile Responsiveness Across Modules

Lack of Mobile Responsiveness Across Modules

Employees couldn’t access system features easily on mobile devices, which limited field usability and hindered remote or on-the-go workforce efficiency.

Redundant Codebases and Duplicate Logic Slowing Down Updates

Redundant Codebases and Duplicate Logic Slowing Down Updates

The platform had repetitive code and logic scattered across modules, complicating maintenance and making each update or bug fix time-intensive and risky.

Difficulty Managing Secure, Real-Time Communications Across Roles

Difficulty Managing Secure, Real-Time Communications Across Roles

There was no unified, secure method for role-based real-time communication, causing delays, missed updates, and potential compliance issues.

No Streamlined Support for Multi-Tenant SaaS Onboarding

No Streamlined Support for Multi-Tenant SaaS Onboarding

The system lacked built-in SaaS architecture, making new client onboarding complex and preventing the business from scaling its services efficiently.

Solution Provided

Solution Provided

We reengineered the platform using microservices and modular design patterns to ensure long-term scalability, maintainability, and performance across all core functions. This approach enabled faster deployments, isolated service failures, and smoother feature rollouts tailored to evolving business needs. 

Multi-Tenant SaaS Platform

Multi-Tenant SaaS Platform

We developed a scalable SaaS platform using React.js and Nest.js, adopting microservices to ensure seamless onboarding, isolation of tenant data, and independent deployment of features across client accounts.

Unified Tech Stack

Unified Tech Stack

We refactored and merged separate workflows into a cohesive stack, reducing technical debt, simplifying maintenance, and improving system responsiveness through a unified architecture.

Automated CI/CD Pipeline

Automated CI/CD Pipeline

Automated deployments through CI/CD pipelines integrated with GitHub, enabling faster, test-verified releases and streamlined development cycles for higher-quality feature rollouts.

Mobile-Responsive Interface

Mobile-Responsive Interface

We ensured a mobile-first experience with Tailwind CSS, enabling consistent and intuitive interactions across devices without sacrificing speed or accessibility.

End-to-End ATS Workflow

Introduced ATS features to streamline recruitment - handling job postings, applicant tracking, interview scheduling, and hiring decisions all in one integrated workflow.

Reusable Component Architecture

Reusable Component Architecture

To reduce redundancy, we introduced reusable components across modules - streamlining development, improving code consistency, and enabling faster updates across HR, scheduling, fleet management, and patrol operations.

Centralized File Storage

Centralized File Storage

Implemented DigitalOcean S3 to manage image and document storage centrally, using a single uploader for secure, reliable access across modules while reducing file duplication and sync issues.

Role-Based Dashboards

Role-Based Dashboards

Designed dedicated dashboards with permission-controlled views to give each user role - admin, patrol, field staff, or clients - a focused, secure, and role-specific experience.

Training and Certification Module

Training and Certification Module

Built a training platform where admins can assign courses, track assessments, and issue certifications - supporting onboarding, compliance, and continuous learning initiatives.

Real-Time Patrol Logging

Enabled field teams to log incidents and patrols in real-time with location tracking and QR scans, enhancing visibility, accountability, and reporting accuracy.

Platform Features

Platform Features

Multi-Role Access Views

Created role-specific interfaces for Admin, Dispatch, Patrol, Field, and Client users with tailored permissions, improving task focus, data visibility, and overall system security.

Comprehensive HR Management

Enabled employee onboarding, attendance tracking, leave management, and payroll integration - centralizing workforce operations and reducing manual intervention for HR teams.

Advanced Scheduling System

Introduced drag-and-drop shift planning, reusable shift templates, and copy-paste logic to streamline scheduling and reduce time spent on repetitive planning tasks.

Fleet Usage Tracking

Built a module for logging vehicle usage, start/end mileage, and automated vehicle clearing logic - improving fleet accountability and reducing manual entry errors.

IoT Guard Tour System

Deployed a real-time patrol tracking system using QR/Geo checkpoints, enabling instant missed-tour alerts and accurate route verification for field officers.

Incident and Report Logging

Developed categorized incident logs, pass-down reports, and officer notes with real-time client access to maintain transparency and ensure consistent reporting standards.

Client-Facing Portal Access

Designed a client portal with dashboards, site maps, invoices, incident history, and service request features for better client engagement and self-service.

Integrated Training Module

Published training courses with officer assessments and automatic certificate generation to support internal learning, compliance, and field-readiness tracking.

Applicant Tracking Workflow

Implemented an end-to-end ATS workflow covering job applications, interview scheduling, document collection, and onboarding - streamlining recruitment for HR teams.

Dashboards and Real-Time Analytics

Enabled role-based dashboards with map views, live data streams, and visual analytics to help admins and field teams make data-driven decisions.

Push Notifications and Alerts

Added system-wide push alerts, weekly messages, and mass email features to keep all roles informed and aligned in real-time.

Standardized 10-Code Reporting

Integrated a 10-code communication system to standardize field reporting, align with industry terminology, and enhance incident clarity.

Multi-Branch Management Module

Supported operations across multiple branches, each with distinct permissions, holiday calendars, and service configurations - improving geographic and organizational flexibility.

End-to-End IoT Tracking

This IoT-enabled platform ensures operational transparency and accountability from patrol tracking to client reporting. This IoT tracking solution offers end-to-end transparency and accountability.

Tech Used in Development

Tech Used in Development
React.js (v18)

React.js (v18)

Redux Toolkit

Redux Toolkit

Axios

Axios

Ant Design

Ant Design

ESLint

ESLint

Tailwind

Tailwind

React Infinite Scroll

React Infinite Scroll

Recharts

Recharts

React DnD

React DnD

QR Code integration

QR Code integration

Google Maps API

Google Maps API

Nest.js with gRPC

Nest.js with gRPC

Node.js (v21.4)

Node.js (v21.4)

Laravel Livewire

Laravel Livewire

Winston Logger

Winston Logger

Winston Logger

Winston Logger

TypeORM

TypeORM

SendGrid

SendGrid

Twilio

Twilio

JWT Auth

JWT Auth

DigitalOcean Droplets

DigitalOcean Droplets

DigitalOcean Spaces (S3)

DigitalOcean Spaces (S3)

MySQL 8.0

MySQL 8.0

CICD via GitHub

CICD via GitHub

Trello for sprints

Trello for sprints

Figma

Figma

Google Maps

Google Maps

SendGrid (Email)

SendGrid (Email)

Twilio (SMS)

Twilio (SMS)

Impact

Impact

Automated Shift Scheduling

Using calendar-based shift creation tools, managers significantly reduced the time spent on manual scheduling and errors. The drag-and-drop interface made it easy to publish, adjust, and replicate schedules across departments.

Streamlined Multi-Tenant Onboarding

The modular SaaS architecture allowed rapid onboarding of new branches and user roles with minimal technical overhead. Admins could configure permissions, workflows, and data environments in just a few clicks.

Enhanced Mobile Field Logging

Mobile optimization led to faster response logging from field teams. Officers could now record patrols, incidents, and task completions in real-time, directly from smartphones or tablets without connectivity issues.

Improved Incident Management

A structured incident logging system, complete with categories, attachments, and client visibility, ensured faster reporting, streamlined resolution tracking, and fewer delays in escalating or closing support tickets.

Reduced Legacy Code Overhead

Refactoring into a modern Node.js and React stack eliminated redundant code and legacy scripts, cutting maintenance time by half and improving system stability and developer productivity.

Role-Based Access Control

Permissions were precisely defined for each role across modules, ensuring that users only accessed relevant tools and data, enhancing security, compliance, and task-specific productivity.

Increased Client Portal Engagement

After redesigning the dashboard and adding real-time report access, client portal usage increased significantly. Clients can independently view incidents, request services, and access documentation at any time, improving satisfaction and trust.

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Build SaaS-Based IoT Asset Tracking Software for Security Operations

Develop a powerful SaaS-based IoT asset tracking solution to enhance security operations with real-time monitoring, location intelligence, alerts, and centralized control across multiple facilities.

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