SaaS Based Event Ticketing Software Development Solutions

A white-labeled, bot-resistant SaaS platform for event organizers, offering interactive seat selection, Stripe-integrated payments, and real-time mobile check-ins for secure and seamless ticketing experiences.

Business & Workflow Automation
Startups & MVP
Node.js
SaaS
React.js
Mobile Application
Web Application
React Native
GCP
project information

Project Overview

The client needed a robust event ticketing software development solution to eliminate scalping bots and modernize event management workflows. We built a cloud-based, multi-tenant online event ticketing system that supports general admission and reserved seating events, offers dynamic pricing, and empowers organizers with real-time analytics. The platform features mobile apps, interactive seating via Seats.io, Stripe M2 card integration, and powerful audience engagement tools. From ticket creation to on-site scanning, this event ticket management software was engineered for performance, fairness, and scale—becoming a go-to choice for organizers battling ticket fraud and inefficient workflows.

Overcoming the Chaos in Event Ticketing

Overcoming the Chaos in Event Ticketing
Rampant Bot Activity Disrupted Fair Ticket Access

Rampant Bot Activity Disrupted Fair Ticket Access

Automated bots hoarded tickets during open sales, depriving genuine fans and creating inflated secondary markets. Organizers needed advanced protection to curb mass purchases and preserve pricing integrity.

No Unified Platform for Event Types and Seating Styles

No Unified Platform for Event Types and Seating Styles

Organizers struggled to handle various ticketing models. A flexible event ticketing solutions platform was required to support both general admission and reserved seating with ease.

Poor Mobile UX and Missing Seat Selection Tools

Poor Mobile UX and Missing Seat Selection Tools

Legacy systems lacked seat maps and QR-code scanning, leading to user frustration and inefficiencies during check-in. The absence of visual seat selection hampered the booking journey.

Complex Stripe-Based Payout and Settlement Workflows

Complex Stripe-Based Payout and Settlement Workflows

Handling Stripe payments across multi-organization structures caused delays and manual reconciliation. Event promoters needed a faster, automated way to manage regional or global settlements.

Ineffective Engagement and Segmentation Capabilities

Ineffective Engagement and Segmentation Capabilities

Limited audience insights hindered communication. Without segmentation, organizers couldn’t drive event re-engagement, upselling, or targeted outreach for repeat attendance.

Smart, Secure, and Scalable: The Modern Event Ticketing Answer

Smart, Secure, and Scalable: The Modern Event Ticketing Answer

A comprehensive platform combining interactive seat selection, mobile readiness, and real-time analytics to help organizers create, sell, manage, and track event performance seamlessly.

Centralized Dashboard for Lifecycle Management

Centralized Dashboard for Lifecycle Management

Organizers can manage everything—event creation, pricing tiers, sales reports, and audience insights—through a single, intuitive dashboard that simplifies the entire event lifecycle.

Secure Stripe M2 Integration for On-Site Payments

Secure Stripe M2 Integration for On-Site Payments

On-site purchases became faster and more secure with Stripe M2 card readers embedded into the platform, ensuring seamless, PCI-compliant transactions during live events.

Bot-Resistant Sharing with Waiver-Integrated Access

Bot-Resistant Sharing with Waiver-Integrated Access

Anti-bot mechanisms and compliance-based waivers ensured that only authorized, verified users could purchase and share tickets—greatly reducing fraudulent reselling.

Visual Seat Selection via Seats.io Integration

Visual Seat Selection via Seats.io Integration

We added drag-and-drop venue maps for seamless visual selection. Attendees could easily pick their seats, enhancing the booking experience across all devices.

Mobile Apps for Instant Scanning and Real-Time Status

Mobile Apps for Instant Scanning and Real-Time Status

iOS and Android apps supported check-ins, QR-based ticket scanning, and live updates, enabling staff to track event data and attendance on the go.

Features That Define Modern Ticketing

Features That Define Modern Ticketing
Multi-Type Event Creation and Venue Listings

Multi-Type Event Creation and Venue Listings

Supports single, recurring, and timeslot-based events with both free and paid ticketing options, offering flexibility to host a wide array of experiences.

Tiered Pricing and Add-On Ticketing

Tiered Pricing and Add-On Ticketing

Organizers can define multiple pricing levels, offer complimentary tickets, and bundle add-ons to drive revenue and cater to different attendee segments.

Interactive PVR-Style Seating and Scheduling Tools

Interactive PVR-Style Seating and Scheduling Tools

Users enjoy a cinematic seat selection experience, while organizers easily manage time-based scheduling with built-in calendar views.

Dynamic, Real-Time Analytics Dashboard

Dynamic, Real-Time Analytics Dashboard

Organizers can monitor sales, demographics, and engagement through intuitive dashboards, enabling informed decisions and real-time optimization.

Embeddable Widgets and Mobile Check-In Apps

Embeddable Widgets and Mobile Check-In Apps

Tickets can be sold directly through any website via widgets. Mobile apps ensure smooth QR-based scanning and real-time check-in management.

Emailing, Coupons, Secret Codes & Print Options

Emailing, Coupons, Secret Codes & Print Options

Built-in communication and marketing tools allow organizers to send bulk messages, offer discounts, and allow guests to print physical tickets when needed.

Tech Stack Used in Development

Tech Stack Used in Development
Express.js

Express.js

Tailwind CSS

Tailwind CSS

React.js

React.js

Node.js

Node.js

MongoDB (Upgraded to v7.x)

MongoDB (Upgraded to v7.x)

Docker

Docker

AWS

AWS

Grafana

Grafana

Middleware-based secure auth

Middleware-based secure auth

Google Places API

Google Places API

NATS

NATS

Stripe

Stripe

React Native

React Native

Seats.io

Seats.io

Yellowstone Club API

Yellowstone Club API

Driving Fairness, Growth, and Efficiency in Event Ticketing

Driving Fairness, Growth, and Efficiency in Event Ticketing

70% Drop in Scalping Through Bot Detection

Automated abuse and bulk ticket reselling were significantly reduced by introducing smart validation layers and sharing restrictions.

1 Million+ Tickets Processed Seamlessly

The platform handled high ticket volumes with ease, proving its ability to scale for major events and diverse organizers.

35% Fewer Refund Disputes With Transparent UI

A cleaner UI and real-time analytics led to fewer miscommunications and refund requests, improving attendee trust.

40% Boost in Conversions With Mobile-First Design

User-friendly, mobile-optimized interfaces made ticket discovery and purchase easier, resulting in higher engagement and sales.

99.99% Uptime With Advanced Monitoring

Hosted on AWS with Grafana-powered logs, the system ensured near-perfect availability and continuous performance monitoring.

Enhanced Retention With Integrated Engagement Tools

Built-in email and messaging tools allowed for targeted re-engagement, increasing return attendees and community loyalty.

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