Customs Document Clearance Software for Freight Forwarders

A SaaS customs clearance software designed to streamline processes by automating data entry, centralizing document workflows, and accelerating compliance for freight forwarders, importers, and authorities.

Transporation & Logistics
Node.js
Angular
Web Application
project information

Project Overview

This enterprise-grade customs compliance solution transforms the digital customs clearance process by bringing together advanced automation, intelligent routing, and real-time visibility into a unified SaaS platform. It leverages OCR to extract critical data from shipping documents, automates multi-step task workflows with role-based assignments, and provides live dashboards for end-to-end operational tracking. By centralizing all activities into a secure, cloud-based workspace, the system eliminates manual bottlenecks, minimizes human errors, and ensures full compliance with international trade regulations. This next-gen customs software is purpose-built to streamline operations for freight forwarders, importers/exporters, and port authorities across complex ecosystems.

Challenges Faced

Challenges Faced
Manual, Error-Prone Data Entry

Manual, Error-Prone Data Entry

Customs clerks retyped data for every form, consuming 10–15 minutes each time. This led to avoidable errors, slower processing, and added cost—especially during peak shipment periods.

Fragmented Storage & Version Control

Fragmented Storage & Version Control

Important international shipping documentation were scattered across emails and desktops. Without a central repository, version mismatches occurred, deadlines were missed, and audit trails became unreliable.

Limited Visibility for Stakeholders

Limited Visibility for Stakeholders

Clients, brokers, and port officials lacked a unified view of clearance progress. This disconnect caused repeated follow-ups, poor coordination, and slowed international shipping workflows.

Static Screens & One-Language UI

Static Screens & One-Language UI

Legacy systems failed to adapt to dynamic document formats or language preferences, limiting usability for global teams and increasing training time and operational friction.

Slow, On-Prem Deployments

Slow, On-Prem Deployments

Every new customer setup required manual effort and weeks of configuration, making it difficult to scale the solution or meet urgent deployment timelines.

Solution

Solution

A robust digital customs clearance solution designed to eliminate manual customs bottlenecks with OCR, dynamic workflows, multilingual support, and automated deployment for fast, compliant, and scalable trade operations.

AI‑Powered OCR & Format Conversion

AI‑Powered OCR & Format Conversion

Automatically extracts and validates data from invoices, HS codes, and manifests—reducing manual entry time, improving accuracy, and accelerating document processing across global customs lanes.

Configurable Workflow Engine

Configurable Workflow Engine

Enables customized task flows with SLAs, role-based approvals, and pipeline automation—optimizing task routing, accountability, and overall clearance speed from order to completion.

API & Git‑Watcher Deployment

API & Git‑Watcher Deployment

Facilitates real-time integrations with third-party logistics tools and enables CI/CD pipelines—ensuring rapid deployments, data enrichment, and seamless updates without system downtime.

Centralized Document Repository

Centralized Document Repository

Provides secure, version-controlled storage with immutable audit trails—ensuring document integrity, streamlined access, and simplified compliance for customs authorities and logistics teams.

Dynamic UI & Multi‑Lingual Support

Dynamic UI & Multi‑Lingual Support

Features an adaptive drag-and-drop builder with instant language translation—empowering global users to work effortlessly across teams, geographies, and document formats without tech support.

Features We Provided

Features We Provided
Real‑Time Order & Status Dashboard

Real‑Time Order & Status Dashboard

Track every customs transaction with live updates, order timelines, and progress indicators—empowering stakeholders with full visibility and fewer status inquiry follow-ups.

Role‑Based Access Controls

Role‑Based Access Controls

Define access levels for Super Admins, Owners, Port Managers, and Users to maintain data privacy, ensure task accountability, and support multi-level operational workflows.

Subscription & Billing Module

Subscription & Billing Module

Support flexible pricing through tiered plans and usage-based metering—allowing enterprises and small firms to scale based on their document processing needs.

Advanced Search Builder

Advanced Search Builder

Search any custom field using smart AND/OR filters—speeding up audit trails, form retrieval, and operational reporting across customs documentation systems.

One‑Click PDF/CSV Reporting with QR/Barcodes

One‑Click PDF/CSV Reporting with QR/Barcodes

Instantly generate exportable reports enriched with QR codes and barcodes—making logistics paperwork portable, verifiable, and customs-ready.

Immutable Compliance Logs

Immutable Compliance Logs

Maintain tamper-proof logs for every file, user action, and update, ensuring audit-readiness and global customs compliance at every step.

Tech Implementation

Tech Implementation
Angular

Angular

Node.js

Node.js

AWS Cloud

AWS Cloud

Azure DevOps pipelines

Azure DevOps pipelines

Git‑Watcher auto‑deploy

Git‑Watcher auto‑deploy

Docker

Docker

PostgreSQL

PostgreSQL

Impact

Impact
80% Faster Data Entry

80% Faster Data Entry

OCR reduced manual form filling from 15 minutes to under 3 minutes—accelerating throughput while cutting back repetitive, error-prone typing.

40% Shorter Clearance Cycles

40% Shorter Clearance Cycles

End-to-end automation slashed average processing time from 48–72 hours to just 24–36 hours, speeding up cross-border shipments and cargo clearance.

88% Fewer Audit Errors

88% Fewer Audit Errors

Validated data extraction and compliance logs minimised clerical mistakes from 8% to less than 1%, improving audit outcomes and minimising penalties.

50% Drop in Status-Inquiry Tickets

50% Drop in Status-Inquiry Tickets

Live dashboards provided stakeholders real-time visibility, eliminating manual follow-ups and cutting status requests by half.

85% Faster Client Onboarding

85% Faster Client Onboarding

Zero-downtime deployment and CI/CD pipelines enabled new customer environments in under 2 days, compared to weeks of traditional onboarding.

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