This advanced revenue cycle management (RCM) platform was purpose-built for a behavioral health billing provider supporting over 140 facilities, including mental health centers, rehab programs, and substance abuse clinics. Designed to replace outdated Google Sheets and AppScript workflows, the cloud-based revenue cycle management software enables end-to-end automation and visibility across the entire medical billing lifecycle. It supports dual workflows: one for billing facilities managing standard claims and another for boost facilities handling denied or rejected claims. Integrated with 277 and 835 payer APIs, the platform offers real-time access to insurance updates, VOBs, and claim statuses. Both internal staff and external facility users can securely access the system through web and mobile interfaces, enhancing visibility, reducing manual errors, and accelerating the entire revenue cycle management in medical billing lifecycle.
Reliance on spreadsheets and AppScript created frequent data mismatches, duplicate entries, and versioning conflicts, increasing the risk of claim rejections and significantly delaying the overall revenue cycle management process.
With no unified view across 140+ facilities, teams struggled to filter, search, or track claim statuses efficiently—leading to oversight, poor accountability, and inconsistent billing practices across the organization.
Insurance verifications and claim updates were manually handled, often resulting in outdated or incorrect information, reduced reimbursement rates, and increased administrative workload for billing and verification teams.
The absence of mobile support restricted field team operations, while lack of white-labeling limited facility branding, undermining platform usability, client ownership, and modern digital accessibility expectations.
Teams faced delays due to unclear claim reassignment processes, missing audit trails, and lack of granular role-based access—hindering transparency, productivity, and effective communication across stakeholders.
Discover how modern tech—from Angular apps to AI logic—transformed outdated billing workflows into an automated, scalable, and user-friendly RCM solution for 140+ behavioral health facilities.
Replaced error-prone spreadsheets with a robust Angular 14 web app, powered by a Java backend and SQL database, enhancing workflow speed, data consistency, and RCM process automation at scale.
Developed interactive dashboards using D3.js and PrimeNG, tailored for both executive and non-executive roles—delivering claim analytics, task tracking, and revenue trends at a glance.
Enabled white-label onboarding and branding, allowing individual facilities to maintain their own visual identity while using the shared platform—enhancing client ownership and brand consistency.
Integrated HL7, 277, 835, 837P/I, and 270 APIs to automate claim status checks, payments, submissions, and eligibility—offering real-time updates and improving billing transparency and speed.
Launched a mobile app using React Native to empower on-the-go users with role-based access and full dashboard visibility, ensuring timely actions and better facility-wide coordination.
Integrated early-stage AI logic into the RCM workflow to enable future automation of claim prioritization, denial prediction, and faster processing—positioning the platform for continuous innovation.
Automates verification of benefits (VOB), insurance coverage checks, and authorization tracking—reducing delays and errors while ensuring patients are eligible and services are reimbursable before claims submission.
Supports bulk uploads via CMD or CSV, detailed history tracking, and seamless claim reassignment—aligning with healthcare standards to handle both standard and rejected claims efficiently.
Delivers executive, master, and facility-level dashboards with visual analytics to monitor claim performance, identify bottlenecks, and manage workflows for every stakeholder involved in the revenue cycle.
Generates claim logs, audit trails, and billing census reports for real-time monitoring and compliance—ensuring transparency and readiness for payer audits or internal reviews.
Enables interoperability with EMRs and third-party systems through HL7 integration, ensuring seamless, secure, and compliant data exchange across healthcare providers and payers.
Offers custom column views, multi-layered filters, and role-specific displays that empower users to organise, prioritise, and navigate vast claim datasets with speed and precision.
PrimeNG
Java
SQL Server 13.0
React Native
Successfully replaced outdated spreadsheets by digitizing the entire RCM workflow, enabling streamlined billing processes and centralized operations across 140+ behavioral health and rehabilitation facilities.
Automated insurance data syncing and claim updates, cutting manual reconciliation time by over 60% and allowing teams to focus more on patient care and less on paperwork.
Created a multi-role, multi-facility interface that promotes seamless collaboration, faster claim handling, and operational consistency—regardless of team size or billing model.
Equipped both internal staff and external facility users with mobile access, personalized dashboards, and white-label branding, increasing engagement, accountability, and real-time decision-making.
Enhanced claim tracking and automated triggers, audit logs, and data validation tools helped boost claim visibility, reduce denials, and increase overall revenue recovery across the billing cycle.
Partner with DITS to build scalable, AI-ready RCM platforms that reduce errors, increase revenue, and transform your billing operations.
Click to Connect.png "Ready to Revolutionise Your Behavioural Health Billing?")
