B2B and B2C Portal Development Company

Dinesh Thakur

20 May 2024

Ditstek Innovations is a leading B2B and B2C portal development company with over 7 years of experience delivering custom B2B portals, B2C portals and web-based software solutions for diverse industry verticals. We build solutions for companies of all sizes, from startups to Fortune 500 enterprises. Our tailored services streamline operations, enhance customer satisfaction, and fuel business expansion.

Numbers Speak: Unraveling DITS Achievements

• Established in: 2017
• Client Retention Rate: 98%
• Google Review Rating: 4.8
• Completed Projects: 200+
• Senior Experts: 78%

What is B2B And B2C Portal Development?

B2B and B2C portal development is the process of creating a digital space to enhance communication between your company, suppliers, customers, and partners. We specialize in providing portal development services that are tailored to meet the unique requirements of your company. Our team creates solutions that are not only highly functional but also user-friendly, ensuring a seamless experience for your users.

Types Of B2B and B2C Portals

There are different types of B2B and B2C portals, each serving a specific purpose. These portals enable companies to streamline their operations and enhance communication with partners, suppliers, and customers.

1. Marketplace Portals

With the help of marketplace portals, companies can find niche service providers to outsource their products and services. They act as intermediaries between vendors and clients to choose, adapt, and employ. Unlike traditional online stores, B2C portals offer a wide range of useful features to improve the user experience, such as user accounts, order history, e-wallets, tailored content, offers,discount programs, and so on.

2. Financial Portals

Financial Portals compile a wealth of financial data and information in one place, making it easy for users to stay up to date on market news and changes. In addition, these portals are frequently hosted in the cloud and can be tailored to suit the specific requirements of customers and financial institutions.

3. Collaboration Portals

Businesses use B2B collaboration portals when they want to share data and tools with other businesses or their clients. They can help make B2B communication, security, and efficiency better.

4. Procurement Portals

Businesses prefer tailored solutions when they source goods and services. That’s where the B2B procurement marketplace comes in, allowing businesses to streamline their processes and gain an edge over in-house services.

5. Customer Support Portals

Customer support portals help businesses to enhance customer experience and personalization. Customers can complete the onboarding process, access knowledge bases, and send questions through this self-service portal. This is a great bonus that shows you care about your clients.

6. Supplier Portals

If your business is B2B and works with more than one supplier, you need a vendor or supplier portal. For every stakeholder in a company's operations, these portals are like a nerve center for data. It's a way for vendors to keep track of the business items and services they offer.

7. Partner Portals

Partner portals are helpful for businesses and entrepreneurs who sell their goods through middlemen. With partner portals, businesses can better manage their relationships with partners. The portal provides features like product configurators, price calculators, and order tracking. They can also access marketing and sales materials, details about training and certification, and sales data.

Also Read: IoT Healthcare Examples

B2B & B2C Portal Development Services We Provide

DITS provides B2B and B2C portal development services focusing on developing efficient self-service and collaboration capabilities for business users.

Custom B2B/B2C Portals Development

At DITS, we're proud to offer custom software development services in California tailored to meet the needs of your business. Our IT experts will customize the product to make it stand out from other standard products on the market.

Platform-based B2B Portal Development

We work with top-tier portal technologies and offer expert guidance to help you select the one that perfectly aligns with your needs and future growth plans. Our team is adept at seamlessly integrating the platform with your company's existing systems and making any necessary adjustments.

B2B Portal Modernization/Redesign

In order to move your portal to the cloud or break it down into smaller, more manageable components, we re-design and re-factor your B2B portal. We move your company data completely & securely and guarantee that your company's operations remain uninterrupted.

B2B Portal Migration

Our team is skilled in implementing and configuring the new platform, migrating relevant portal data, and seamlessly connecting it with other corporate software. Cloud migration, database migration, enterprise system migration, and all other data migration services are our forte.

Essential Features For B2B & B2C Portal Development

Features to be included in the B2B portal depend on many factors, such as niche, audience, priorities, and current infrastructure. However, there are several features that are common across nearly all types of B2B web portals, including marketplaces or B2B eCommerce platforms, as well as partner and vendor management platform development.

Authorization And Account

Business account and secure authorization features are crucial to assigning appropriate access levels, identifying users, and providing them with personalized deals, prices, and services.

Product Catalog and Management

With a product catalog and a set of self-service features like billing, shipping, tracking, history, and reorder, the buying process is made easier and faster. When you combine advanced search with recommendation algorithms and personalization tools to meet the needs of each buyer, you get the best sales engine possible.

Payment/Credit Tools

When developing a custom b2b web portal for transactions, you require careful consideration of various payment and credit tools. They offer a great deal of leeway for buyers to develop effective strategies for making online purchases.

Integrations

In order to enhance B2B operations, portals frequently integrate with existing organizational systems like CRM, ERP, and document management systems. This integration facilitates secure data transfer and consolidates experiences across multiple channels.

Also Read: Chronic Disease Management Software Development Company

Business Benefits of a Custom B2B Web Portal

Custom b2b and b2c portal development provides significant benefits to companies of all sizes.

• Increased Efficiency: B2B and B2C portals can help businesses increase efficiency in critical processes like CRM, ERP, inventory, purchasing, and order processing.
• Enhanced Collaboration: B2B portals improve client, employee, and partner communication, cooperation, and information sharing.
• Personalized Experience: B2B portals enable businesses to provide their customers a personalized experience thus enhancing customer satisfaction and better user experience.
• Decrease Sales Cycle Time: Clients must have the fastest and easiest purchasing process. So, to make things easier and faster, businesses should provide self-service web tools like dashboards, A-to-Z order management tools, web demos, and catalogs.

B2B & B2C Portal Development Process We Follow

At DITS, we understand the importance of developing B2B and B2C portals. Our process ensures that the result surpasses our client's expectations and fulfills their requirements.

1. Project Planning

In the first phase, we determine your business objectives and understand target audiences' needs, such as suppliers, distributors, or partners. After that, we plan for tasks, resources, time estimation and set priorities.

Required Team

• Project Manager

2. Market & Business Analysis

After analyzing the client's existing business structure and competitors, we identify gaps and opportunities in the market. Our team then crafts tailored solutions to address these gaps and capitalize on the opportunities, ensuring your business stays ahead of the curve.

Required Team

• Project Manager
• Business Analyst

3. UI/UX Design

We have hands-on experience in prototyping, specification review and technical sketching, and UI/UX design. Our team creates user-friendly interfaces to meet the diverse needs of users. 

Required Team

• Project Manager
• Business Analyst
• UI/UX Designer

4. Back-end Development

Our skilled development team works diligently on the back-end infrastructure, ensuring robustness, scalability, and security. We make use of the newest technologies and best practices to build a reliable base for your portal. 

Required Team

• Project Manager
• Business Analyst
• UI/UX Designer
• Back-end Engineers
• Manual QA Engineers

5. Front-end Development

Our front-end development team uses agile development methodologies to bring designs to life with seamless functionality and intuitive navigation. We put the emphasis on responsiveness and compatibility with different devices and browsers which leads to a general consistency in the user experience.

Required Team

• Project Manager
• Business Analyst
• UI/UX Designer
• Front-end Engineers
• Manual QA Engineers

6. Integrations

We ensure smooth and efficient data transfer and interoperability between different systems, thereby enhancing workflow efficiency.

Required Team

• Project Manager
• Business Analyst
• UI/UX Designer
• Front-end Engineers
• Back-end Engineers
• DevOps Engineers

7. Testing

We use both automated testing tools and manual testing methodologies to detect and fix the problems and inconsistencies. Our aim is to deliver a flawless and reliable portal that meets the highest standards of quality and reliability.

Required Team

• Project Manager
• Manual QA Engineer
• QA Automation Engineer
• Back-end Engineers

8. Implementation And Training

The implementation process includes the smooth deployment and configuration of the portal in your current environment. We offer extensive training courses to equip your team with the necessary understanding and competence to successfully use the portal.

Required Team

• Project Manager
• Technical Writer
• DevOps Engineers
• Support Engineers

Also Read: Desktop To Web Application Migration Services

B2B & B2C Portal Development Cost

The cost of developing a custom B2B and B2C portal varies depending on scope, technology stack, integrations, team composition, and delivery timeline. However, to provide you with an estimation, the average cost of custom B2B web portal development is $ 30,000 - $60,000.

Here is a breakdown of the total hours required for b2b portal development.

Also Read: Saas Based B2B B2C Fintech Application

Why Choose DITS for B2B and B2C Portal Development?

At DITS, we ensure that every client receives the same level of priority-based development benefits regardless of whether they are a company or an individual. Irrespective of the size, scope, or industry, we have the expertise to handle and collaborate on a diverse range of B2B portal development features and solutions. Work with our skilled service providers to develop cutting-edge app solutions that are both scalable and user-friendly.

Our expertise:

• B2B customer portals
• B2B partner portals
• Self-service portals
• B2B vendor portals

Why Work With DITS?

• Customized Solutions: With our extensive knowledge and experience, we offer customized portal development solutions for both B2B and B2C purposes, designed to meet the unique requirements of our clients. Our dedication to tailoring solutions sets us apart as the premier provider of B2B and B2C portal development services.
• On-time Delivery: We use advanced technology and tools to build tailored b2b and b2c portal solutions. Our team of developers and designers ensure fantastic user experience and on time delivery.
  Dedicated Service: Whether you need assistance with initial planning and research or with final upgrades or portal maintenance, our developers are here to help. Our clients are our first priority, and we put all of our energy into developing solutions that meet their needs.
• Agile Performance: Our team of B2B and B2C portal developers work together seamlessly to ensure a smooth and successful build of the site or application. Developers at DITS follow agile methodology to create digital solutions that are scalable, free of errors, seamlessly integrate features, and operate at a faster pace.

FAQ's

What are the advantages of a B2B portal development?

B2B and B2C portal development benefits businesses in many ways, such as:

• Boost business profitability
• Save time and cost
• Enhance client support
• Increase ROI
• Improves user navigation
• Increases sales
• Helps business to network effectively

How is b2b portal development different from b2c portal development?

Creating B2B and B2C portals involves different approaches. When it comes to B2B portal development, you can expect a range of sophisticated features like customized pricing, efficient order management, and seamless integration with back-end systems like ERP. On the other hand, B2C portals place a high emphasis on creating a design that is easy for users to navigate and provides a seamless purchasing experience.

What are The Top Examples of B2B Portals?

• Alibaba
• Amazon
• Global Sources
• TradeKey
• AliExpress

How long will it take to build a B2B and B2C portal? 

The time required to develop B2B and B2C portal depends on various factors like -

• Project complexity
• Required features
• Number of experts required
• Chosen technology
• Budget
• Any technological issue