5 Key Factors to Consider While Developing a SAAS Solution for Healthcare

Nidhi Thakur

19 Aug 2023

Consider any domain or industry, a robust infrastructure to facilitate emerging tech advancements is quite important.

For example, Electronic Medical Records (EMR) would not have been possible to gather and store a lot of patient data if performance-improving tools were not implemented in it. Similarly, Software-as-a-Service (SaaS) solutions are prerequisites for healthcare advancement.

Undoubtedly, the increasing adoption of cloud migration of healthcare software is transforming the way the industry works, that too for good. Not only does it improves transparency in medical documentation, and access to critical quick medical intervention, but it also simplifies the overall process of healthcare delivery. SaaS solutions allow healthcare providers to incorporate cutting-edge technologies into their existing systems without costing financial burdens.

However, it's mandatory to delve into the driving forces that propel the SaaS market and define the prerequisites for seamless integration of SAAS into the healthcare sector.

In this blog, we’ll discuss the most important factors behind the growth of this rapidly evolving SAAS solution that one should consider.

Address The Most Prominent Pain Points of Customers

The rise in popularity of SaaS solutions has led to a surge in organizations offering cloud migration services. However, there are so many redundant offerings nowadays, leading healthcare SaaS solutions providers to innovate and address the most pressing issues.

Further, customers often get overwhelmed with similar services offered by the providers. In today’s competitive healthcare industry, clients increasingly demand advanced tech support that seamlessly integrates with their existing system and offers machine learning and cloud management.

To stand out, healthcare providers need to offer a diverse range of solutions tailored to the unique requirements of each organization.

Evaluate Suitability of Solution Based On Business Requirements

Custom Healthcare Software solutions offer a wide range of tech innovations tailored to unique business needs. For example, when a healthcare provider launches or introduces a new software product, it is crucial to pay attention to the tech architecture of the SAAS solution. At the same time, one can think of additional benefits, like subscription advantages that go along with the product. Strategies like free trials, upgrades, and discounts are the best options to consider in this case. 

On the other hand, a provider transitioning from on-premise healthcare software to SaaS must analyze the market's appetite for healthcare SaaS applications. In both cases, strategically breaking the functionality and customizing subscription plans to attract new users emerges as a great tip. This method also facilitates a seamless shift to the SaaS model.

Embrace Clean Protocols to Receive Data

Another crucial requirement for the successful implementation of SaaS protocols is high-quality data. In cases where a cloud provider receives data that has errors, redundancies, or duplicates, they must cleanse data and validate it using relevant protocols. This means, healthcare organizations need to come to terms with a large amount of raw data.

As these organizations shift to a SaaS framework, they can resolve some of the challenges that they often face with non-interoperable systems. However, despite the robust safeguard measures, data integrity remains a concern. There should be a systematic data collection at the entry level and further data requirements must be defined accordingly.

Both Cloud-Based and HIPAA-Compliant

As cloud-based technologies gain traction in the healthcare industry, it's worth considering that all tech leaders may not have prior experience navigating the requirements to ensure that their SAAS platform complies with HIPAA regulations.

Software providers must stay up-to-date with the most recent happenings around HIPAA and cloud computing. This will provide them with insights into how companies should approach cloud computing, business associate agreements, and their alignment with HIPAA regulations.

While the healthcare industry may is a bit slower than other industries in adopting new technologies, tech innovation is driving SAAS companies to roll out new scalable solutions, like virtual care delivery, behavioral management software, etc. using AI. 

The Solution Must be Easy to Deploy and Maintain

Healthcare tech is facing a consistent shortage of skilled staff due to two primary factors. First, overwhelmed healthcare institutions have embraced years-old legacy infrastructure, leading to unnecessary dependence on outdated systems. As a result, these healthcare organizations don’t bother about hiring IT experts with experience in working with legacy frameworks within the healthcare infrastructure.

In order to market their offerings to these clients, software providers must focus on introducing new tech products that streamline healthcare operations. These products should minimize the time and effort associated with implementing new technologies and training staff on how to use this tech. Also, it is important to ensure minimal IT intervention for continuous upkeep, upgrades, or assistance after the deployment.

Conclusion

Healthcare SaaS Solution providers are consistently unveiling a diverse array of solutions to maintain a competitive edge and effectively address the evolving needs of their customers. Thus, healthcare providers need to understand the importance of cloud computing, improved customer service, business associate agreements, and legal frameworks associated with the industry. In order to get an edge over the competitors, it is necessary to embrace innovative healthcare SAAS solutions and optimize the overall healthcare outcomes.