Secure, Role-Based Workspaces
Patients, doctors, and administrators receive tailored access. OTP verification, multi-factor authentication, provider approval, and digital consent support the controlled use of sensitive information.
AI-Powered Remote MSK Telehealth & Movement Assessment Platform
A digital musculoskeletal (MSK) health platform that connects appointment booking, payments, video consultations, movement assessment, and electronic prescriptions. Ditstek brought patient, doctor, and administrator workflows together to support more coordinated remote specialist care.
Project Overview
Remote MSK care requires more than a video connection. Patients need to book appointments, share injury information, complete assessments, and receive follow-up guidance. Doctors need clinical context, tools for observing movement, and a reliable way to document consultations and prescribe medication. Ditstek developed a telehealth platform that connects these activities within dedicated patient, doctor, and administrator dashboards. Agora supports video consultations, MediaPipe Holistic provides computer-vision-assisted body landmark mapping, and DoseSpot enables electronic prescribing. Flexible scheduling accommodates different consultation lengths and recurring provider availability. Doctors control appointment completion so interrupted or extended calls can continue, while role-based access, provider approval, and versioned consent workflows support oversight of sensitive patient information.
Challenges
Explore the critical challenges patients with musculoskeletal conditions face and why innovative tele-rehabilitation software and intelligent monitoring tools are essential for delivering precise, accessible, and patient-centric MSK care.
Fragmented Patient and Clinical Workflows
Appointments, payments, medical documents, video visits, prescriptions, and follow-up were handled through disconnected tools, making remote care harder to coordinate.
Complex Provider Scheduling
Different appointment lengths and recurring availability required conflict checks alongside approval, cancellation, rescheduling, and payment workflows.
Interrupted or Extended Consultations
Poor connectivity could interrupt visits, while clinical conversations could exceed their booked duration. Automatic completion risked closing appointments before care discussions had finished.
Limited Support for Remote Movement Assessment
Standard video calls provided limited tools for documenting movement observations. Doctors needed visual references, assessment records, and clinical notes connected to each visit.
Sensitive Information and Consultation Controls
Patients, doctors, and administrators needed different permissions. Provider verification, consent, and recording controls were important to governing access and use of clinical information.
Changing Consent Requirements
Updated consent documents required fresh patient signatures while preserving earlier versions and a reliable history of agreement.
Solution
Ditstek engineered a connected MSK telehealth platform combining scheduling, video consultations, computer-vision-assisted observation, clinical records, and administrative controls. Clinicians retain responsibility for interpreting movement and assessment findings.
Connected Booking and Payments
Patients select a doctor, choose an available appointment, and pay through Stripe. Scheduling rules accommodate recurring availability and varied consultation lengths while helping prevent overlapping bookings.
Resilient Consultation Workflows
Calls can continue beyond the scheduled appointment time. Doctors can reconnect after interruptions and manually mark a consultation complete when the visit has finished.
Computer-Vision-Assisted Movement Observation
MediaPipe Holistic maps body landmarks during consultations, providing additional visual context for remote MSK assessment alongside clinician observation and patient information.
Consolidated Clinical Context
Doctors can review uploaded documents, capture assessment references, maintain private notes, and generate prescriptions through DoseSpot, keeping relevant information connected to the consultation.
Role-Based Access and Consent Management
Authentication, provider approval, tailored permissions, and digital consent govern platform access. Updated consent forms can trigger requests for fresh signatures while retaining consent history.
Centralized Administrative Oversight
Administrators monitor users, provider requests, appointments, active consultations, and support cases. They can configure access to computer vision and recording features.
Features
The platform supports the remote care journey from appointment selection and intake through consultation, documentation, prescribing, and follow-up.
Flexible Appointment Scheduling
Doctors publish recurring availability for different consultation lengths. Calendars organize pending, upcoming, completed, and cancelled appointments and help prevent scheduling conflicts.
Booking, Payments, and Rescheduling
Patients choose providers, reserve appointments, and pay through Stripe. Approvals, cancellations, and rescheduling are supported by notifications and automated email updates.
Three-Way Video Consultations
Agora connects patients, doctors, and administrators. Consultation tools include audio and video controls, one-to-one chat, private clinical notes, screenshots, recording, and session timing.
Movement Mapping and Visual References
MediaPipe Holistic supports body landmark mapping during video visits. Doctors can capture visual references, while administrators determine whether computer vision and recording are enabled.
Patient Assessments and Medical Documents
Patients identify affected areas on anatomical models, complete clinical questionnaires, and upload injury scans or other documents. Authorized care teams can review this information alongside assessment and consent records.
Consultation Completion and E-Prescribing
Doctors manually complete visits, allowing interrupted calls to resume. DoseSpot integration supports electronic prescriptions connected with consultation history.
Communication and Support
Messaging, community discussions, and document sharing extend communication beyond appointments. Feedback and support requests can be tracked through resolution.
Consent Updates and Administrative Management
Administrators update consent documents, request new signatures, manage accounts, review provider applications, and oversee appointments and consultation-tool settings.
Tech Implementation
- Angular
- Node.js
- Agora SDK
- MediaPipe Holistic
- Stripe Payments and Subscription Management
- Agora Video Calling Services
- DoseSpot APIs
Impact Created
A More Connected Remote Care Journey
Booking, payment, consultation, prescribing, and follow-up operate within one environment, simplifying coordination for patients and care teams.
Additional Context for Movement Assessment
Body landmark mapping, visual references, questionnaires, and clinical documents give doctors more information to support their assessment during remote consultations.
Greater Continuity During Video Visits
Reconnection and clinician-controlled completion help preserve consultations when calls run beyond their booked time or connectivity fails.
More Complete Consultation History
Clinical notes, assessments, uploaded records, consent history, and follow-up communication remain connected beyond an individual appointment.
Clearer Administrative Control
Provider approvals, role permissions, updated consent, and configurable recording features give administrators visibility into platform access and consultation-tool use.
Reduced Dependence on Separate Tools
Connected patient, doctor, and administrator workflows bring routine care coordination into one platform, supporting a more consistent remote MSK service.
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