Intelligent Matching Engine
Ranks doulas using location, specialty, experience, and language, manages provider response windows, and escalates cases when the matching pool is insufficient across coordinated business and.
Empowering Maternal Care Through Intelligent Provider Matching
Maternal Health Technology | Angular, NestJS, PostgreSQL, AWS through a secure, scalable, and connected digital environment across connected operations across connected operations across connected operations across connected operations across connected.
Project Overview
We developed an AI-powered maternal health platform that connects expectant mothers with qualified doula providers while giving care teams the tools required to coordinate services securely. The solution addresses a sensitive part of the maternal-care journey, where patients need personalized provider options and doulas need a structured way to manage verification, appointments, documentation, and communication. At the center of the platform is an intelligent matching engine that ranks providers according to proximity, specialty, experience, and language. Secure patient portals, provider-verification workflows, care-package management, clinical documentation, scheduling, payment visibility, and private communication bring the wider care journey into one governed environment.
Challenges in Maternal Care Coordination
Explore how fragmented maternal care workflows and lack of digital infrastructure created inefficiencies for both patients and providers.
Slow and Uncertain Provider Matching
Manual matching based on location, language, experience, and maternal-care needs could leave patients waiting. Delayed provider responses also created a risk of patients becoming inactive before receiving suitable options.
Sensitive Clinical Information
The platform needed to capture Social Determinants of Health, domestic-violence safety screening, PHQ-9 depression assessments, consent information, and session notes while protecting access to sensitive patient data.
Complex Care Packages
Prenatal, birth, and postpartum packages carried different session allowances. The business needed a reliable way to track remaining sessions, apply cancellation rules, and ensure providers completed their notes before closing.
Our Approach / Solution Provided
DITS designed a secure, multi-role platform that connects patient matching with provider governance, clinical documentation, care-package administration, and ongoing communication across secure and scalable digital operations across connected operations across.
Intelligent Provider Matching
The ranking model evaluates proximity, specialty, experience, and language. Availability requests are sent without exposing identifying patient information, and cases are escalated to the Care Team when the initial provider.
Security and Controlled Access
Short-lived JWT access tokens, rotated refresh tokens, encrypted document storage, and role-based API controls protect patient and provider information across the platform across coordinated business.
Care-Package Governance
The platform tracks session balances and applies defined care-plan rules. Providers must complete required documentation before an appointment can be closed, and applicable cancellation policies are enforced consistently.
Key Features That Power Maternal Care Platform
The platform brings together intelligent provider matching, patient onboarding, care-package management, clinical documentation, scheduling, secure communication, provider verification, and payment visibility in one connected maternal-care environment. Each feature is designed to simplify care coordination, protect sensitive patient information, and give patients, doulas, and care teams the tools they need to manage the maternal-care journey efficiently and securely.
Dynamic Session Documentation
Supports multiple maternal-care session types, required clinical fields, draft saving, visit tracking, and an audit trail for record changes across coordinated business and operational workflows.
Structured Patient Onboarding
Collects the intake questionnaire, consent form, PHQ-9 screening, Social Determinants of Health information, and relevant safety responses before platform access across coordinated business and operational.
Provider Verification and Practice Management
Manages NPI details, certification documents, approval statuses, appointments, patients, and pending provider requests across coordinated business and operational workflows across connected operations across connected operations.
Scheduling and Virtual Care
Synchronizes Google and Outlook calendars, creates Zoom links for virtual sessions, validates in-person locations, and sends appointment reminders across coordinated business and operational workflows across.
Care-Package Management
Tracks prenatal, birth, and postpartum session balances, prevents booking beyond available allowances, and links appointment completion to required clinical notes across coordinated business and operational.
Role-Based Access and Proxy Editing
Provides controlled experiences for Super Admins, providers, and patients while recording when authorized users complete forms on a patient's behalf across coordinated business and operational.
Secure One-to-One Communication
Uses CometChat to support private patient-to-doula and patient-to-admin communication while preventing group conversations across coordinated business and operational workflows across connected operations across connected operations.
Financial and Payment Visibility
Uses the Wingspan API to present provider payment history, payment methods, and payout schedules within the financial dashboard across coordinated business and operational workflows across.
Tangible Outcomes
Understand the measurable impact of digitizing maternal care workflows and provider management.
Faster Access to Maternal Support
Intelligent matching and escalation give expectant mothers a clearer route to appropriate doula support while reducing the likelihood that provider requests remain unanswered across coordinated.
More Coordinated Care Delivery
Centralized verification, consent, documentation, scheduling, care packages, and communication help providers and care teams coordinate the maternal-care journey with greater consistency and accountability across coordinated.
Traceable Clinical Operations
Audit histories, proxy-edit records, structured documentation, and controlled access improve visibility around sensitive maternal-health services and support documented medical-record correction requirements across coordinated business and.
More Portfolios
SaaS-Based Cloud RCM Software for Behavioral Health Billing
Streamlined behavioral health billing with cloud-based RCM software, AI-driven claims management, and real-time insurance integration.
View Project