SaaS Based Workflow Automation Solution

Business and workflow automation

SAAS BASED WORKFLOW AUTOMATION SOLUTION

It is a cross-platform based repair and maintenance tracking application that focusses on tracking the repair progress of equipment in the repair center along with tracking the employees' performance internally.

USP/FEATURES

Dashboards
Employee Productivity Tracking
Dynamic checklist for inspection, tests and procedures.
Dynamic Scope of work as per the Technician’s inspections
Credit calculations for hours of employees
Customer feedback and review management
Customer feedback and review management
Equipment Identification management
Equipment Inspection management
Customer management
Inventory Management
Machinery Management
User Management
Roles and Permissions

The application has the following interfaces -

Supervisor App- (Mobile interface- iOS / Android)
Technician App- (Mobile interface- iOS / Android)
Customer Portal- (Web and Mobile interface- iOS / Android)
Admin Portal- Web Interface

TECHNICAL IMPLEMENTATIONS

Dynamic Questionnaire, developed keeping in mind the actual equipment repair process done in the centres
Developed and deployed a .NET Core 2.2 N tiered application with an Angular 7 SPA front end, also proposed and implemented the architecture of the project.
Worked with advanced concepts of ASP.NET Core MVC such as Models and Providers, Filters used for developing backend technology.
Implemented JWT Token based authentication to secure the ASP.NET Core Web API and provide authorization to different users.
The .NET core solution consists of 5 projects including client, middle tier, API, common model and database repository.
The Angular 7 SPA with 15+ child paths using reactive forms, custom validations, services, shared components, and SCSS.